Frequently Asked Questions

【Hotel / Guest rooms】
Please tell me the time of check-in and check-out.
Check in is at 14:00 and check out is at 11:00.
plan it may change depending on the plan, please check.
If the check in time is past 17:00…Continue reading
【Hotel / Guest rooms】
Can I check in before 14:00?
We will wait in the lobby and will guide you as soon as it is ready before 14:00.
【Hotel / Guest rooms】
Can I extend checkout time?
It depends on the situation of the day, but I will accept it if it is not very crowded day.
After 11:00, it is 3,000 yen (tax-excluded) per…Continue reading
【Hotel / Guest rooms】
Can you keep my luggage?
It will be stored at the front desk. If you send it by courier in advance,
Please enter the date of your stay and the name of your reservati…Continue reading
【Hotel / Guest rooms】
What is the cancellation fee?
The cancellation fee will be charged as follows.
No-show/Non-delivery:100% of room rate
On the day of arrival:100% of room rate
The day befo…Continue reading
【Hotel / Guest rooms】
Do you have rooms with internet access?
Wi-Fi is available free of charge in all rooms.

Inquiries

If you have any urgent matters, please call us.

0278-72-3260